Copyright ©

2009 Bells and Beaus

Created by: S. Simmons

Program Overview

This no-nonsense, training program teaches all forms of etiquette: communication etiquette, telephone etiquette, meeting etiquette, tipping etiquette, email etiquette, voicemail etiquette, wardrobe etiquette, and RSVP protocol.

It is specifically designed for youth who want to polish their skills and improve their image,fine tune their interfacing effectiveness and confidence. Information is presented in a relaxed style that cuts to the heart of today's etiquette concerns. Trainers use hands-on activities to reinforce learning points.

Program Objectives

At this program's conclusion, participants should be able to:

• Explain the four basic behavioral styles and how to adapt to each other..
• Describe appropriate dress.
• Demonstrate an effective self introduction, introduction of others, and small talk.
• Develop an action plan to improve personal image.

Course Outline

1. Communication Jungle: Understanding the different communication styles, as well as Saying and Doing the "Right" Thing.
2. Distinguishing and maneuvering through inappropriate conversation.
3. Dress to Impress: Creating a positive visual impression is as important as effective verbal and listening skills. Participants will play fashion critic. This unique approach to learning helps participants understand the difference between simply meeting a dress code venue looking their best.
   

At the MODULES completion, participants will have an understanding of communication styles,communication etiquette, travel etiquette, and most importantly, how to handle situations with style and grace.

Course Duration
- 6 sessions

Course Fee
- $30 per participant

Class Size
- Maximum no. 20 students (20 per class)